A strategy focused on change and the tenacious work of the commercial team drive improvement in the operational metrics
Despite the difficult scenario, the performance of IGD’s operational metrics looks promising with the portfolio’s occupancy showing improvement against the first quarter and retailers’ sales back to pre-pandemic levels thanks to very “targeted” shopping which has resulted in an increase of 17% in the average ticket compared to June 2019. Behind these results is the tireless work of IGD’s commercial team.
Let’s take a look at what has been done and the progress underway by asking Laura Poggi, IGD’s Director of the Commercial Department, Marketing and CSR, a few questions.