The sustainability targets set for the future represent one of the fundamental elements to make our “Becoming GREAT” sustainability strategy effectively operational.
2021 was the year in which we planned our future committments, with the definition of our new 2022-2024 Business Plan. The definition of new sustainability targets was carried out by taking into account factors that were both internal and external to the company. The internal ones included the strategic decision to identify sustainability as one of the Business Plan’s core drivers to which a substantial part of the overall investments was to be assigned; included in the external ones was the overall increase in focus that all the Company’s stakeholders placed on Sustainabilty issues.
Given the evolving situation, IGD decided to structure the planning activities by defining 41 quantitative targets for the 2022-2024 period, the fulfilment of which will entail an overall investment of approximately €13 million in the 2022-2024 three-year period.
2023 was the second year of the 2022-2024 Plan; at the end of the year the achievement rate of the ESG targets is estimated to have reached 68.9%. The actions carried out during the year in order to reach the targets and the levels of achievement of the targets during the Plan timespan are reported below.
| Issue | Target | Actions carried out in 2022 | Level of achievement of target in the Plan |
|---|---|---|---|
 | Use of electricity coming 100% from renewable sources | Use, in Italy, of electricity coming 94% from renewable sources | Achieved in significant part |
| Double the energy produced from renewable sources (baseline 2021) | 1 new photovoltaic system installed in La Favorita (Mn) which will be operational from 1Q24 and 3 photovoltaic systems installed in 3 shopping centers in Romania | Achieved in small part | |
| Reduce energy consumption at least by -15% (baseline 2018) | Intensity per square metre of energy consumption in 2023 was reduced by 22.8% (baseline 2018) | Fully achieved | |
| Assess scope 3 emissions and define first reductions | Scope 3 emissions were reported and the calculation was fine-tuned in 2023. The definition of specific targets is currently being assessed | Achieved in significant part | |
| Create a circular economy project in at least 25% of the freehold shopping centers | 3 projects created in 3 shopping centers in Bologna | Achieved in small part | |
| Increase waste sorting by 15% in Italy (baseline 2021) | In 2023 waste sorting increased by 16% compared to 2021 | Fully achieved | |
| 9 more assets Breaam certified by 2024 | The procedure for the certification of 2 more shopping centers is underway as is the renewal of the certification for 3 structures | Achieved in small part | |
| Introduction of EV charging areas in 100% of the Italian portfolio | 22 out of 26 shopping centers with at least oneEV charging station | Achieved in significant part | |
| Installation of systems, enabling consumption to be monitored and reduced, in 23 fully owned shopping centers | The pilot project in Centro Sarca regarding consumption monitoring and reduction based on AI was concluded with positive results. The pilot project for the creation of a data collection portal regarding Puntadiferro was concluded with a positive outcome. An energy consumption assessment system is active in 7 shopping centers in the Emilia Romagna area | Achieved in small part | |
| Development of projects to foster biodiversity in at least 4 shopping centers | Project created in 2 shopping centers and in the planning stage for a third | Achieved in significant part | |
| Assess the possibility of becoming part of at least one energy community | Internal assessment underway in light of the developments in legislation | Achieved in small part | |
 | Training each year for 100% of employees in Italy and Romania | Italy: 100% of employees received training; Romania: 52%. Total Group: 96% | Fully achieved |
| Carry out an internal atmosphere assessment during the 3y period and at least two pulse surveys (Italy) | Internal atmosphere assessment and 1 pulse survey carried out in 2022; in 2023 a Virtual Focus Group was held to involve the employees in the definition of the new responsibiltiies and skills model | Fully achieved | |
| Define a target linked to ESG issues for part of the corporate workforce (Italy) | Starting from the ESG targets already defined and assigned to the Management, targets were allocated to 10% of the staff | Fully achieved | |
| Introduce every year at least one new service into the corporate Welfare Plan for the employees (Italy) | Luncheon vouchers were digitalised, with and increase in their value to the employees' advantage | Fully achieved | |
| Certify 100% of the shopping centers in accordance with the Biosafety Trust Certification scheme | The certification was renewed for all the Italian freehold shopping centers, in addition to the HQ | Fully achieved | |
 | Increasingly integrate sustainability risks into Enterprise Risk Management | First results of the process launched with the new Risk Management role for the integration of sustainability risks into ERM | Achieved in small part |
| Increase the Board of Directors' participation in CSR | Induction session were held in 2022 with the BoD, concerning both governance and activities carried out with regard to corporate sustainability | Achieved in small part | |
| Develop a corporate cybersecurity strategy | The IT system was internalised and the new role of IT Network & Security Specialist was introduced: specific security measures were applied, aimed at protecting the wired and wi-fi networks and preventing possible cyberattacks. | Achieved in significant part | |
| Update internal regulations in full compliance with the "privacy" law currently in force | The procedures were updated and appropriate audit activities were carried out | Fully achieved | |
| Codify a system for the assessment of suppliers along the supply chain with a view to sustainability | A policy for the sustainable management of the Supply Chain was defined | Fully achieved | |
| Maintain the Legality Rating with the maximum score | Target achieved with the renewal in 2022 with the maximum score | Fully achieved | |
| Maintain UNI ISO 37001 Certification | Three-yearly renewal of the certificatiion was obtained | Fully achieved | |
 | Carry out restyling/refurbishment activities in 4 shopping centers with energy improvement measures | In 2023 the retail part of Officine Storiche at Porta a Mare (Li) was inaugurated and restyling work was completed in Portogrande shopping center (Ap); work is currently underway in Leonardo shopping center (Bo) | Achieved in significant part |
| 100% of the Italian shopping centers with at least one annual initiative on social or environmental issues | Activity carried out in 96% of the shopping centers | Fully achieved | |
| An across-the-board initiative involving at least 50% of the shopping centers on CSR issues (Italy) | "Isola della Salute" was organized in 6 shopping centers with focus on nutritional wellbeing | Achieved in small part | |
| Organisation of initiatives aimed at preventing digital divided in at least 50% of Italian shopping centers | No initiatives were carried out | Not achieved | |
 | Define a framework for the issuing of financial instruments linked to sustainability | Framework created a the beginning of 2022 | Fully achieved |
| Assess the opportunity of obtaining a solicited ESG Rating | Solicited GRESB rating obtained in 2023 | Fully achieved | |
| Organise an Investor/CSR Day | The Company decide not to organise an Investor/CSR day in 2023 | Not achieved | |
| Increase the number of events to participate in, also with specific focus on ESG issues | The company participate in the Sustainability Week organised by Borsa Italiana | Achieved in small part | |
| Carry out at least one survey for each shopping center every year | 2 waves of customer satisfaction surveys were carried out regarding 7 shopping centers | Achieved in small part | |
| Involve at least one non-profit organisation in 100% of the shopping centers | Non-profit organisations were involved in 96% of the shopping centers | Fully achieved | |
| Examine the opportunity to resume the "Social Borgo" project | After replanning the project in 2023, it will now become operational in Borgo shopping center during the first few months of 2024 | Achieved in small part | |
